New users who sign up on theScore Casino or Hollywood Casino app will receive 100% back on total net cash losses accrued on the Eligible Games, up to $500 in theScore Bet Credits or PENN Play Credits during their first 24 hours of casino wagering. New users only. Ontario and Alberta only. Opt-in is not required.
The “New Player Insurance” (“Promotion”) is subject to the Promotional Terms and Conditions (“Promotion Terms”) of theScore Casino/Hollywood Casino, which can be viewed at theScore Casino > Legal > Promotional Terms and Conditions | Hollywood Casino > Legal > Promotional Terms and Conditions and the following:
Eligibility:
Participants must be at least 18+ in Alberta and 19+ in Ontario. Participants must be physically located in the province of Alberta or Ontario. Participants must have a valid and active Hollywood Casino/theScore Bet/theScore Casino account. This Promotion is non-transferable and is available only to the named recipient of the email in which this Promotion was distributed.
Promotion Period:
The Promotion Period is as follows:
- 12:00:00 AM ET on July 13, 2026, through 11:59:59 AM ET on December 31, 2026
The Promotion may be redeemed only one (1) time during the Promotion Period.
Eligible Games:
Any game(s) available on theScore Casino or Hollywood Casino, excluding the following:
- First Person Dragon Tiger
- War
- Red Baron
- All Craps games
- Roulette
- Baccarat
- Live games
Qualifying Action:
Participants must register for an account on theScore Casino or Hollywood Casino app and place cash wagers on the Eligible Games during the Promotion Period (the “Qualifying Wager(s)”). Opt-in is not required. The 24 hour wagering period begins after a Participant’s first Qualifying Wager on an Eligible Game is placed. Casino wagers placed on theScore Bet will not qualify for this promotion.
Promotion Reward:
The “Promotion Reward” is theScore Bet Credits/PENN Play Credits valued at 100% of the total net cash losses sustained on the Eligible Games during a Participant’s first 24 hours of casino wagering, up to a maximum of $500 in theScore Bet Credits /PENN Play Credits. The Promotion Reward is loaded to the player’s Account within three (3) hours from the end of the initial 24 hour wagering period. The Promotion Reward may be used on any event available on theScore Bet Sportsbook and/or any game available on theScore Bet Casino or Hollywood Casino. theScore Bet Credits/PENN Play Credits awarded must be used within seven (7) days of receipt. The Promotion Reward is non-transferable. The Promotion Reward cannot be redeemed for cash. The Promotion Reward cannot be cashed out. The Promotion Reward is limited to one (1) per Account. In case of any technical difficulties, theScore Bet Credits/PENN Play Credits will be applied within 72 hours from the end of the Participant’s initial 24 hour wagering period.
Promotion Exclusions:
The Promotion may not be combined with any other promotion unless otherwise specified.
Customer Support:
For any questions, please visit theScore Casino Help Center or Hollywood Casino Help Center. You may also contact theScore Bet or Hollywood Casino directly at 1 (844) 953-2121, or email at support@thescore.bet or support@hollywoodcasino.com
FAQ:
For more information on Bonus Bets, Bonus Spins, theScore Bet Credits, PENN Play Credits, and Eligible Cashback, please visit How To Bet or How To Play.
Responsible Gaming:
Alberta: Please play responsibly. 18+. AB Only. If gambling is affecting your mental health or well-being, 211 Alberta is here to help. Call or text 211 or visit ab.211.ca.
Ontario: Please play responsibly. 19+. ON only. If you or someone you know has gambling concerns, call ConnexOntario 24/7 at 1-866-531-2600. Text us at 247247 or chat with us at www.connexontario.ca.